Privacy Policy

Cartpool is a company incorporated in the United Arab Emirates. Cartpool maintains this Website and all the information, communications, software, scripting, photos, text, video, graphics, music, sounds, images and other materials and services found on the Website (collectively 'Content'), for the use of its customers, employees and members of the general public but only for the lawful purposes described below. Such content is provided as a convenience to its customers and to the general public.

Cartpool has adopted this Privacy and Security Policy to inform the Users how it collects, stores, and uses personal information. Cartpool intent is to balance its legitimate business interests in collecting and using personal information against the reasonable expectations of privacy of the Users. By using any of the Websites, you consent to the collection and use of your personal information by Cartpool as set forth in the policy currently in effect. If we decide at our entire discretion to change our policy, such changes will be posted on the Websites, so please check back periodically to ensure you are aware of the most current policy.


Cartpool collects user’s personal information, excluding storing user’s payment details, when you visit the Websites or place an online order with us. In addition we may ask you for personal information at other times, including by way of example, when you enter a sweepstakes, contest or promotion sponsored by us, when you complete surveys or other questionnaires, or when you send an e-mail to us. Whenever Cartpool collects personal information we try to include a link to this Policy on the Website page concerned.

Our web servers also collect the domain names of the visitors to the Websites. This information is aggregated to measure number of visits, average time spent on the Websites, pages viewed, etc.


"Cookies" are pieces of information that Cartpool transfers to the hard drives of the Users for record-keeping purposes. You hereby consent that Cartpool may place Cookies with the Users visiting from advertising banners and hyperlinks on other Websites to track the success of a particular advertising campaign or marketing program. In addition, Cartpool may place Cookies with the Users to provide them with seamless access to the Websites, since storing their user name and password in a Cookie eliminates the need to re-enter that information on every page.


Cartpool uses personal information for facilitating order processing, developing enhancements to the Websites, marketing and promotional purposes (for example, offering the Users the opportunity to take advantage of special promotions and acquire Cartpool products; and evaluating the Website usage by analysing usage data.

The Websites may also contain optional surveys and questionnaires asking for information, comments, and suggestions as well as opportunities for visitors to ask questions. We use the information you provide to help us design and build better products, to customize your shopping experience, and to provide advice and purchase recommendations.

We also use personal information we collect to help target valuable marketing and advertising offers. This kind of advertising may be done with banner ads as well as promotional e-mails sent by Cartpool or by third parties under contract with Cartpool. Finally, Cartpool does research on the Users' demographics, interests, and behaviour based on the information provided to us when making a purchase, during a promotion, from surveys and from our server log files. We do this to better understand and measure the use of the Websites, to improve the content of the Websites and the services we provide to our customers. This research is compiled and analysed on an aggregated basis.


All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

Change to Policy

Cartpool reserves the right to change this Policy at any time by posting an updated Policy at the Websites.